Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of https://zymeraworks.us/ (the “Site”) and any purchases you make from Zymera Works LLC (“Zymera Works”, “we”, “us”, “our”).
By accessing or using the Site, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
Our Privacy Policy explains how we handle personal information and is incorporated by reference into these Terms where applicable.
Last updated: May 01, 2026
1. Who We Are
Zymera Works LLC
Registered address: 117 S Lexington St Ste 100, Harrisonville, MO 64701-2444, United States
Contact email: support@zymeraworks.us
2. Eligibility
You must be at least the age of majority in your place of residence to use the Site and place orders.
If you use the Site on behalf of a business, you represent that you have authority to bind that business to these Terms.
3. Changes to These Terms
We may update these Terms from time to time. We will revise the “Last updated” date when changes are made.
Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms, except where applicable law requires otherwise.
4. Account Registration
You may need an account for certain features. You agree to provide accurate information and keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
5. Products, Descriptions, and Pricing
We try to display product information, images, colors, sizing guidance, and pricing accurately. However, minor variations may occur due to screen settings, manufacturing tolerances, or photography.
We reserve the right to correct errors, update information, change prices, limit quantities, refuse or cancel orders, and discontinue products where permitted by law.
6. Customization, Personalization, and Customer Content
Many products are customized based on information you provide, such as names, dates, photos, messages, or other content (“Customer Content”).
You represent and warrant that:
- You own or have the necessary rights and permissions to submit Customer Content.
- Customer Content does not infringe any third party’s rights.
- Customer Content is lawful and not defamatory, obscene, hateful, harassing, or otherwise objectionable.
- Customer Content complies with these Terms and any guidelines we publish.
You grant us a non-exclusive license to use Customer Content solely to fulfill your order, operate our business, and improve our services.
We may refuse orders or cancel processing if Customer Content appears unlawful, infringing, or inconsistent with our policies.
7. Orders and Order Acceptance
Placing an order constitutes an offer to purchase. Order confirmation emails acknowledge receipt; acceptance occurs when we confirm shipment or otherwise confirm fulfillment.
You are responsible for reviewing your order details before submission. Errors caused by incorrect information you provide may not be eligible for free rework or return.
8. Payment
Payment is processed at checkout through our third-party payment processors. You authorize us and our processors to charge your selected payment method for the total amount shown at checkout.
9. Shipping and Delivery
Shipping timelines, carriers, destinations, fees, and tracking are described in our Shipping Policy.
Delivery dates are estimates only. We are not liable for delays caused by carriers, customs, weather, incorrect addresses, or events outside our reasonable control.
10. Returns, Refunds, and Cancellations
Returns, refunds, replacements, and cancellations are governed by our Return and Refund Policy.
Customized or personalized items may have additional restrictions as described in that policy.
11. Promotions, Coupons, and Clearance
Promotions and discounts may have additional rules, including expiration, exclusions, and stacking limits. Unless stated otherwise, promotions cannot be applied retroactively.
12. Intellectual Property
The Site and its content, including text, graphics, logos, icons, images, and software, are owned by Zymera Works or our licensors and are protected by intellectual property laws.
You may not copy, scrape, reverse engineer, or exploit the Site except as permitted by law.
13. Prohibited Conduct
You agree not to:
- Use the Site unlawfully or in a way that harms others.
- Attempt to gain unauthorized access to our systems, accounts, or data.
- Interfere with the Site’s operation.
- Misrepresent your identity or affiliation.
- Use the Site to transmit unlawful, infringing, or harmful content.
14. Third-Party Services and Links
The Site may link to third-party websites or services. We are not responsible for third-party content, terms, or practices.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Site and products are provided on an “as is” and “as available” basis.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Zymera Works and our directors, employees, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages.
17. Indemnity
You agree to indemnify and hold harmless Zymera Works and our affiliates, officers, directors, employees, and agents from claims arising out of your Customer Content, your use of the Site, your breach of these Terms, or your violation of applicable law or third-party rights.
18. Governing Law and Disputes
These Terms are governed by applicable U.S. law and the laws of the State of Missouri, except where mandatory consumer protection laws apply.
19. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.
20. Entire Agreement
These Terms, together with the policies referenced here, constitute the entire agreement between you and Zymera Works regarding the subject matter.
Contact Us
If you have any questions regarding Terms of Service, our support team is here to help.
We typically respond within 24 hours.
📩 support@zymeraworks.us